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Product documents & practical guides

Browse the model catalogue and guides to selection, installation, care, purchasing and service. Read online or download for reference.

Product catalogue

SOOCOOL model catalogue

View pictures, output, storage and specifications for current models. Models and configurations beyond the catalogue can be customised to your requirements.

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Practical guide

Choosing an ice maker

Start with daily consumption, then check the busiest hours. Production and storage capacity work together.

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Practical guide

Preparing for installation

Prepare placement, water supply, drainage and power before delivery. Follow the nameplate and supplied instructions for the exact model.

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Practical guide

Cleaning and routine care

Clean water circuits, ice storage and ventilation help keep the machine running consistently. Follow the exact model instructions for cleaning methods and frequency.

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Practical guide

Bulk purchasing and OEM

Tell us which models you need, where they will go, and whether branding or packaging customization is required. A clear brief helps us prepare a relevant quotation.

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Practical guide

Contacting after-sales support

Prepare machine and purchase details so the team can assess the issue and arrange the next steps.

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Need a model manual or compliance document?

Share the model and sales market so the team can locate the relevant documents. Use the manual supplied with your exact machine for installation and operation.